Effective Date: 07/11/2024
At maisprodutos.net, customer satisfaction is our top priority. We stand behind the quality of our products and services, and we are committed to providing a fair and transparent refund policy. Please read the following policy carefully to understand how we handle refund requests.
To be eligible for a refund, the following conditions must be met:
The request for a refund must be made within [Insert Timeframe, e.g., 30 days] of your purchase.
You must provide proof of purchase, such as an order confirmation or receipt.
The product or service must not have been used or accessed beyond what is necessary to evaluate its quality and functionality.
The following are not eligible for refunds:
Digital Products: Due to the nature of digital goods, we do not offer refunds for e-books, courses, or other downloadable products once they have been accessed or downloaded.
Services Rendered: If you have purchased a service and it has already been performed or delivered, refunds will not be available.
If your refund request is approved, we will process the refund using the original payment method within [Insert Timeframe, e.g., 5-10 business days]. You will receive an email confirmation once the refund has been processed.
To request a refund, please follow these steps:
Contact Us: Email us at [Your Email Address] with the subject line “Refund Request” and include your order number and a brief explanation of why you are requesting the refund.
Review Process: Our team will review your request within [Insert Timeframe, e.g., 3 business days] and notify you of the outcome via email.
Refund Approval: If your request is approved, we will process your refund as outlined in section 3.
In certain circumstances, we may offer partial refunds, especially in cases where a product has been used but not to its full extent, or if there were technical issues that prevented full access.
If you haven’t received a refund yet, please check with your bank or credit card company as processing times may vary. If you’ve followed up and still haven’t received your refund after [Insert Timeframe, e.g., 10 business days], please contact us at [Your Email Address].
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services following any changes to this policy will constitute your acceptance of the changes.
If you have any questions or concerns regarding our refund policy, please contact us at:
Email: comercial@maisprodutos.net
Phone: 55(34)99879-7582
